As our office phone systems age, or you had a bad experience with early VoIP, what do you consider with upgrading your communications?
“Cloud phones are far better, but they certainly are not all alike. There are standard Cloud Phones, Cloud PBX Phone Systems, and others. You really need to speak to an expert before making a choice.”
Are Cloud Phones Better Now? Learn Why Local Businesses Are Making the Switch
From dental practices and insurance offices to neighborhood auto shops, business owners across California are asking the same thing: Are cloud phones finally worth it? The short answer is yes, but there’s a catch.
Cloud-based phone systems have evolved dramatically in the past five years. Modern systems offer far more than basic internet calling. Features like smart call routing, voicemail-to-email, remote working capabilities, and mobile extensions have made cloud phones a popular option for small businesses trying to stay efficient and competitive.
📣 Expert Insight
“Cloud phones are far better, but they certainly are not all alike. There are standard Cloud Phones, Cloud PBX Phone Systems, and others. You really need to speak to an expert before making a choice.”
– Scott Palcher of ABS, an FCC Registered Agent and a ProDealerReach Scott at ABSofficephones.com
What Is a ProDealer and Why Does It Matter?
A ProDealer is an FCC-registered telecom consultant who works with cloud phone system carriers. Think of them like real estate agents for phone systems. They help you evaluate and compare the features of over 200 available options—including Cloud PBX platforms, standard VoIP systems, hybrid systems, and modern line-based phones.
And here’s the best part: you don’t pay them directly. ProDealers are compensated by the carriers they work with, which means you get unbiased, expert advice without the bill. Their role is to ensure you’re matched with a phone system that supports how your organization communicates. That includes understanding call flow, user experience, and workflow needs specific to your business or practice.
Are All Cloud Phones the Same?
Definitely not. Some cloud phones are optimized for mobile teams. Others are stripped down and barely support inter-office calling. For example, a dental office might need ring groups, automated reminders, and the ability to route calls during off-hours to a live answering service. An insurance office might prioritize secure voicemail and mobile texting. Auto shops often need intercom, paging, and simple ways to put suppliers or customers on hold.
This is where a ProDealer shines. Instead of offering a cookie-cutter solution, they learn how your team works and guide you to a system that complements your flow, not complicates it.
Local Businesses Need Local Knowledge
If you’ve been thinking of upgrading your old landline system or if your VoIP service feels clunky and limited, now is a good time to consider the newer generation of cloud platforms. But don’t do it alone. Choosing the wrong system can waste more money in labor and lost productivity than it saves on a monthly bill.
ProDealers understand more than just tech specs. They know how to match the right features to your business model, staff size, and customer flow. Whether you’re in Compton, Long Beach, or anywhere in California, their guidance can turn confusion into clarity and give your phones a true upgrade.
Why We’re Sharing This
At Compton Business Journal, we aim to provide business owners with the knowledge and resources to be more competitive and more likely to succeed.
We believe that informed decisions, especially around communication systems, can drive better outcomes for local enterprises. To read more articles that help your business grow smarter, visit https://comptonbusinessjournal.com.
Compton Business Journal
Part of the local directory tools of Search it Local
